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FAQs

General Questions

You don't have to be a webmaster to manage FaithWebsites. It offers a content management system designed specifically for churches that makes it easy to maintain your website without requiring any special expertise to do so. Plus, we offer professional design services so you can represent your church with a top-of-the-line-looking website.

We recommend scheduling a free, no pressure consultation with our team. We want to hear about your website needs and determine how we can help you meet those needs. We will discuss and demo the design options, content mangement system and tools. Request a demo here.

All pricing is available under the Pricing page.

We have designed the FaithWebsites product to provide churches a professionally designed website at a price they can afford. How much a church spends will depend on whether or not the church wants to use a theme template or customized design. The best way to determine the perfect design option for your church is through a personalized Consultation with our team.

FaithWebsites is a hosted solution. No additional hosting services are needed.

The amount of included space depends on your service plan. The Essentials plan includes 25GB; the Plus Plan includes 50GB; the Premier Plan includes 100GB. To make the most of your allotted space, FaithWebsites does an excellent job of compressing your website content. For example, every time you upload pictures or graphics to your web site, the system will automatically resize and optimize those graphics.

The service plan covers the ongoing costs of hosting, storage space, enhancements to the content management system, and customer support. 

Design Questions

FaithWebsites provides three levels of design options so that every church can have a professional design at an affordable price.  Our design options are Signature Themes, Enhanced Signature Themes, and Custom Designs.  For more information, check out our Design page.

No. Due to the nature of our unique, proprietary content management system, we do not offer that service.

Content Management System (CMS) Questions

Regardless of the design options used by your church, your church will be able to use the same FaithWebsites content management system. However, certain tools are only available on certain service plans. Please see our Pricing page for full details.

With FaithWebsites, you can have unlimited number of pages within your site. You can restrict permissions in any way that you so desire. You can give a staff member access to work on the entire site or a single page or anywhere in between.

You do not have access to edit the design code, but you can access the HTML for many of our content tools. We recommend caution when doing this, as significant changes can cause a negative user experience and negative affect on search engine optimization. 

Technical Questions

The Domain Name System (DNS) helps users find their way around the Internet. Every computer on the Internet has a unique address - just like a telephone number - which is a rather complicated string of numbers. It is called its "IP Address" (IP stands for "Internet Protocol"). IP Addresses are hard to remember. The DNS makes using the Internet easier by allowing a familiar string of letters (the "domain name") to be used instead of the arcane IP Address. So instead of typing 207.151.159.3, you can type www.internic.net. It is a "mnemonic" device that makes addresses easier to remember.

Yes, the FaithWebsites server requires a domain name to operate properly.

When a "domain name" is "registered" with Internic, the national registration clearing organization, the unique mnemonic is entered into a master directory of all the millions of names on the Internet. This master directory links the domain name to the corresponding address on the computer serving your website pages.

All main domains are registered with Internic, the not-for-profit organization established to license and regulate domain names. Domain names are registered through third-party companies called registrars that provide name registration with Internic, along with value-added services for licensees. There are many licensed and certified registrars to choose from. Prices vary from just under $10 up to $100 per domain name. If the domain name is already licensed (owned) by another party, that party may sell the domain name for whatever price they choose.

A query of the http://www.networksolutions.com/whois/index.jsp database reveals much information about ownership and control. For the most part, domain information is public information to ensure easy contact in case of emergency. This form will produce as much information about a domain and its zone records as the owner will allow. Some information may be confidential so this form may not produce all information needed to see ownership of the domain name. If you cannot determine ownership and control of the domain name using this page, you will need a professional to use special services to find the information.

Yes, FaithWebsites does offer domain management services for current or new customers. Please contact us for more details.