To Our Valued Customer:
We are committed to providing you a useful and enjoyable online experience. This Policy explains our collection and use practices regarding consumer information, including how and what we share with our related companies and with unrelated entities. Protecting your privacy is important to Faithwebsites and our employees. We want you to understand what information we collect and how we use it.
In this Policy the terms "we," "us," or "our" shall refer to Faithwebsites. The terms “you”, “your”, or “User” shall refer to any individual or entity who accepts this Policy. This Policy is subject to change from time to time, so be sure to check back occasionally to ensure you have read the most current version.
We reserve the right at any time, and in our sole discretion, to change or modify this Policy. If any such changes or modifications are made, we will update the “Last Revised” date appearing at the top of this web page. Such changes or modifications shall be effective immediately upon posting to the Website, and supersede any prior versions of this Policy. Your use of the Website or the Services provided through the Website following such changes or modifications shall constitute your acceptance of the Policy as last revised. Faithwebsites is a product of Wilcomp Software, LLC, d/b/a RenWeb, a wholly owned subsidiary of Nelnet, Inc. This Policy governs the privacy policies of this Website only. Other divisions of Nelnet, Inc. will detail their privacy practices on their respective websites.
Information We Collect
Why We Collect Information
We collect information so we can identify you as our customer, to establish, manage and protect your accounts, to complete your transactions, to create and offer you products and services you might be interested in, and to comply with various legal and regulatory requirements.
We may collect information from your visit or as part of the registration and administration of your account, in order to personalize and improve upon your experience with us, such as, without limitation, age and individual preferences ("Non-Identifying Information").
When you enter the Website, we will identify the Internet Protocol (IP) address of your computer or handheld device. The IP address doesn’t identify you personally, but it lets us identify the device you’re using. We store IP addresses in case we need to track a connection for security purposes. We may also collect information about the device you are using to access Administrator Services, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, geo-location data, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. Check the policies of your device manufacturer or software provider to learn more about what information your device makes available to us.
Like most websites, our servers utilize log files. Log files store information including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. Log files are used to analyze trends, administer the Website, track Users’ movement in the aggregate, and gather broad demographic information for aggregate use. We use log file information at times to help identify you as you browse and to gather broad technical and demographic information on who uses our website.
Google Analytics Advertising Features
Do Not Track Signals
Do Not Track is a feature in your web browser, which enables you to opt-out of the third party tracking of your online activities over time and across third party websites. We do not process or comply with any web browser’s “do not track” signal or other similar mechanism that indicates a request to disable online tracking of individual users who visit this Website or use our Services. Third parties cannot collect any Personally Identifiable Information from this Website unless you provide it to them directly.
Personally Identifying Information
We may collect Personally Identifiable Information about you as well, including:
- Your first and last name
- Your home address
- Your home or work telephone number
- Your email address
- The last four digits of your credit or debit card number and expiration date
"Personally Identifiable Information" is individually identifiable information about an individual consumer collected by us and maintained in an accessible form.
How We Use Your Information
Uses of Information
Certain Non-Identifying Information would be considered a part of your Personally Identifiable Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personally Identifiable Information with Non-Identifying Information and aggregate it with information collected from other Users to attempt to provide you with a better experience, to improve the quality and value of the Administrator Services and to analyze and understand how our Website and Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.
If you supply us with your email address, we may let you know by email about other products and services and product enhancements that may be of interest to you. You will have the opportunity to tell us you don’t want to receive future messages with each message you receive. If you send us an email question or comment, we will use your email address to reply to you and we will temporarily store your email address, your message and our reply for quality assurance or to satisfy applicable laws and regulations. When we collect your email address this way, we will not use it for marketing our products and services unless you have given us permission.
If you wish to change any of your personal information, you may change it by logging into your account or by contacting Customer Service, either through email, or by mail as listed in the "How to Contact Us" section below.
From time to time, we may post customer testimonials/comments/reviews on the Website, which may contain Personally Identifiable Information. If the testimonial will include the User's name or information identifying the company, we do obtain the customer’s consent via email prior to posting the testimonial.
What We Share
Sometimes the law or other circumstances also require that we disclose Personally Identifiable Information about you to nonaffiliated third parties. Some examples are: when you ask or permit us to do so; in response to subpoenas or court orders; when we suspect fraud or criminal activity; to protect our property and rights or those of a third party; to protect the safety of the public or any person; or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity.
We may sell, transfer or otherwise share some or all of the Faithwebsites assets, including your Personally Identifiable Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
If you become an inactive User, we will continue to adhere to the privacy policies and practices described in this Policy.
Our Security Procedures
Faithwebsites is committed to protecting your Personally Identifiable Information during your visit. When you access the Website your Personally Identifiable Information is protected by reasonable and standard security and authentication techniques.
Faithwebsites takes careful steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide Services to you, and we regularly train our employees on privacy, information security, and their obligation to protect your information. We maintain reasonable and appropriate physical, electronic, and procedural safeguards to guard your Personally Identifiable Information and we regularly test those safeguards to maintain the appropriate levels of protection.
You can help safeguard your Personally Identifiable Information by taking a few simple precautions. Protect your account numbers, passwords, and customer access numbers. Never disclose confidential information to unknown callers. You should always use a secure browser and current virus detection software, and never open email from unknown sources.
The Website is not directed to children under 13. We do not knowingly collect, maintain, or use information from children under age 13. If a parent or guardian becomes aware that his or her child has provided us with Personally Identifiable Information without their consent, he or she should contact us using the information below ("How to Contact Us"). If we confirm that we have collected such information, we will take all reasonable measures to delete that information from our system as soon as possible.
Links to Other Websites and Services
We are not responsible for the collection and use of information by companies or individuals unaffiliated with us whose websites may contain links to ours, including vendors where you may shop. Please remember that when you use a link to go from our Website to another website, our Policy does not apply to third party websites or services. Your browsing and interaction on any third party website or service are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and we do not have control over any third parties that you authorize to access your user content. If you are using a third party website or service, and you allow such a third party access to your user content, you do so at your own risk. This Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Website and applications. We carefully select other organizations in an effort to give you the value and excellent customer service you expect from us, but we cannot guarantee your satisfaction with these organizations.
How to Contact Us
If you have any questions about this Policy, please contact us by email or regular mail at the following address:
121 S 13th Street, Suite 301
Lincoln, NE 68508